Terms & Condition

Please read these terms and conditions carefully before using the Musafir (“we,” “us,” or “our”). By accessing or using Musafir, you agree to be bound by these Terms. If you do not agree to all of these Terms, do not use Musafir.

  1. User Eligibility

1.1. By using Musafir, you represent and warrant that you are of legal age to form a binding contract and meet all eligibility requirements.

1.2. If you are accessing Musafir as a driver, you must possess a valid driver’s license and comply with all local laws and regulations regarding vehicle operation and safety.

  1. Your Musafir Accounts

2.1. To use certain features of Musafir, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process.

2.2. You are responsible for maintaining the confidentiality of your account login information and are fully responsible for all activities that occur under your account.

2.3. You agree to notify us immediately of any unauthorized use or security breaches of your account.

  1. Privacy and Data Handling

3.1. Musafir takes data security seriously and employs industry-standard security measures to protect user data from unauthorized access, disclosure, alteration, and destruction.

3.2. No data transmission or storage can be guaranteed to be 100% secure. Users acknowledge and accept this risk.

3.3. Musafir may use third-party services, such as analytics and advertising partners, that may also use cookies and tracking technologies.

3.4. Users have the right to revoke their consent and request the deletion of their account and associated data. Please refer to the “Account Deletion” section for more information on this process.

  1. Maintaining Your Account

4.1. No one else may use your account without your permission. You must keep your login information private and maintain the security of access to your device. You are liable for every activity that takes place on your account.

4.2. If your information changes, you must update it right away.

4.3. If you believe a third party has access to your account or knows your password, change it immediately.

  1. Drivers Obligations

5.1. Drivers must ensure that their vehicles are in good working condition and properly insured according to local laws.

5.2. You will not provide the Services while under the influence of fatigue, alcohol or drugs, or otherwise engage in unsafe or illegal behavior while providing the Services.

  1. Driver and Passenger Communication

6.1. You need to show respect for other Musafir users. Only activities relevant to the Services may be discussed with other users.

6.2. You shouldn’t share any unnecessary contact details. When the service is finished, communication should stop working, unless it’s to find a lost item.

6.3. Any further comments could be seen as harassment, which may result in the suspension or the removal of your account.

  1. Intellectual Property

7.1. Musafir and all related content, trademarks, and logos are owned by the Company. Users are not granted any rights or licenses to use these intellectual property assets without our prior written consent.

7.2. For the sole purpose of using the Platform, Musafir now grants you a limited, non-exclusive, non-transferable, non-assignable, removable license to that allows you to

(a) Gain access and utilize the Platform on your personal device

(b) Access or view any Content or materials that may be created accessible via the Platform, each for your own private use.

  1. What You Can’t Do On the Platform

8.1. Do anything illegal

8.2. Do anything that violates these terms or any other platform rules and Musafir policies

8.3. Use platform for any purpose not intended by these Terms

8.4. Transfer or sell your account, password or identification to any other party

  1. Musafir Services

9.1. Musafir is a platform that connects drivers and passengers for carpooling. It facilitates ridesharing, including the arrangement of pick-up and drop-off locations.

9.2. Users understand and acknowledge that they are solely responsible for their interactions and arrangement with other Musafir users.

  1. User Responsibilities

10.1. You act politely and with respect toward other users.

10.2. Use Musafir in accordance with all applicable laws and rules.

10.3. Make sure that the data on their profiles is accurate.

10.4. Drivers must ensure that their vehicles are in good working condition and properly insured according to local laws.

  1. General

11.1 Links to third-party websites, adverts, offers, services, and other occasions or activities that are not supplied, owned, or managed by Musafir may be found on the Platform. You do so at your own risk.

  1. Liability and Disclaimers

12.1. Musafir is not liable for user-generated content or actions. We do not guarantee the safety or availability of carpool rides.

12.2. Users agree that they participate in carpooling at their own risk, and Musafir is not responsible for accidents, injuries, or damages.

  1. Your Content

13.1. The data, files, and photos you make available on the Platform are your responsibility. You must make sure that your Content complies with the law and respects the rights of others.

13.2. We take no responsibility for the content that users provide, nor do we undertake to review it.

13.3. If we have a good faith belief that any Content violates these Terms or endangers Musafir, our users, or other third parties, we may remove or restrict access to that Content.

13.4. By making material accessible via the platform, you give Musfir an everlasting, unchangeable, globally, royalty-free, and not exclusive license to utilize your content throughout the platform’s development, operation, and provision, including reproduction, adaptation, performing, and public communication.

  1. Contact Information

14.1. For any questions, concerns, or inquiries regarding Musafir, please contact us.